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Quality
assurance (QA) refers to the process of ensuring that products or services meet
certain standards of quality before they reach the customer. It involves
systematic activities and methods used to monitor, measure, and improve the
quality of processes and products throughout their development lifecycle. QA
aims to prevent defects and ensure consistency, reliability, and performance by
testing, evaluating, and verifying that all requirements are met.
- Teacher: EMMANUEL NZARUBARA