This module describes the performance outcomes, skills, and knowledge required to develop and update current and emerging information on the Tourism industry, including industry structure, current technology, and key environmental, community, legal and ethical issues that must be considered by tourism industry personnel in their day-to-day work. The module focuses on the ability to source and comprehend general tourism industry information and covers the initial and ongoing development of a person's required knowledge base. This information underpins effective performance in the Tourism industry. More specialized and advanced Tourism research and management knowledge are found in other units.
- Identify sources of information to understand the structure and operation of the Tourism industry, Access and comprehend specific information of relevance to the tourism industry, and Access and use knowledge of the tourism industry to enhance the quality of work performance
- Obtain information on legal issues to assist effective work performance, and Conduct day-to-day Tourism activities according to legal obligations and ethical industry practices.
- Source and access information on current and emerging technologies that impact Tourism operations, and Identify the potential effects of different technologies on the Tourism operations
- Identify and use a range of opportunities to update knowledge of the Tourism industry, Monitor current issues of concern to the industry, Share updated information with colleagues, according to organizational procedures, and incorporate it into the day-to-day work activities