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LEVEL FOUR (108)
TVET CERTIFICATE IV IN WELDING
TVET CERTIFICATE IV IN TOURISM
TVET CERTIFICATE IV IN TELECOMMUNICATION
TVET CERTIFICATE IV IN TAILORING
TVET CERTIFICATE IV IN SOLAR ENERGY
TVET CERTIFICATE IV IN SOFTWARE DEVELOPMENT
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Work-Based Learning and Industrial Attachment E-lesson (Level 3 and 5)
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Courses
LEVEL FOUR (108)
TVET CERTIFICATE IV IN WELDING
TVET CERTIFICATE IV IN TOURISM
TVET CERTIFICATE IV IN TELECOMMUNICATION
TVET CERTIFICATE IV IN TAILORING
TVET CERTIFICATE IV IN SOLAR ENERGY
TVET CERTIFICATE IV IN SOFTWARE DEVELOPMENT
E-Work Based Learning
Work-Based Learning and Industrial Attachment E-lesson (Level 3 and 5)
MORE TRAINING MANUALS
Trainer Manuals
Trainee Manuals
CHRONOGRAMS
L3 CHRONOGRAMS
L4 CHRONOGRAMS
L5 CHRONOGRAMS
FBOFB302: Serving Food and Beverages
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DIGITAL INTERACTIVE CONTENT
Serving Food and Beverages
Learning Outcome 2: Take Guest Order
Indicative Content 2.3: Apply suggestive selling
Indicative Content 2.3: Apply suggestive selling
◄ Indicative Content 2.2: Present Menu
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Indicative Content 1.1: Follow the guidelines for greeting and seating the guest
Indicative Content 1.2: Apply hosting procedures
Indicative Content 2.1: Use the five big tools
Indicative Content 2.2: Present Menu
Indicative Content 2.4: Demonstrate body posture and gestures
Indicative Content 3.1: Describe factors consider to select service style
Indicative Content 3.2: Define categories of service
Indicative Content 3.3: Describe service techniques
Indicative Content 4.1: Clearing guest table
Indicative Content 4.2: Apply Clearing techniques
Indicative Content 4.3: Apply Crumbing down procedures
Indicative Content 5.1: Perform arrangement of tables and chairs
Indicative Content 5.2: Follow tablecloth replacement techniques
Indicative Content 5.3: Reset table for the next service
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Indicative Content 2.4: Demonstrate body posture and gestures ►
Serving Food and Beverages
Course Overview
Learning Outcome 1: Host a guest in a restaurant
Learning Outcome 2: Take Guest Order
Learning Outcome 3: Apply service style and techniques
Learning Outcome 4: Clear guest table
Learning Outcome 5: Reset a Table
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