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WRNL5
WRN Level 5 Episodes
WRN Level 5 Episodes
Section outline
Select activity Episode 1: Planning for the future (setting and achieving goals and seeking advice and/or guidance)
Episode 1: Planning for the future (setting and achieving goals and seeking advice and/or guidance)
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Select activity Episode 2: Setting business goals and developing a plan
Episode 2: Setting business goals and developing a plan
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Select activity Episode 3: Considerations in identifying business ideas
Episode 3: Considerations in identifying business ideas
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Select activity Episode 4: Testing a business idea
Episode 4: Testing a business idea
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Select activity Episode 5: Following proper health and safety guidelines at work and the importance of Personal Protection Equipment
Episode 5: Following proper health and safety guidelines at work and the importance of Personal Protection Equipment
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Select activity Episode 6: Providing excellent customer service
Episode 6: Providing excellent customer service
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Select activity Episode 7: Conducting tests of business ideas and finding capital for start-up costs
Episode 7: Conducting tests of business ideas and finding capital for start-up costs
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Select activity Episode 8: Marketing concepts
Episode 8: Marketing concepts
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Select activity Episode 9: Marketing plan (6Ps of marketing plan)
Episode 9: Marketing plan (6Ps of marketing plan)
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Select activity Episode 10: Presenting a marketing plan to funders
Episode 10: Presenting a marketing plan to funders
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Select activity Episode 11: Negotiation skills
Episode 11: Negotiation skills
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Select activity Episode 12: Importance of separating one’s personal expenses from business expenses
Episode 12: Importance of separating one’s personal expenses from business expenses
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Select activity Episode 13: Estimating income and expenses and predicting profit
Episode 13: Estimating income and expenses and predicting profit
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Select activity Episode 14: Business plan development
Episode 14: Business plan development
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Select activity Episode 15: The purpose of a business plan and how to present it to financial service providers
Episode 15: The purpose of a business plan and how to present it to financial service providers
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Select activity Episode 16: Determining staffing needs in a business
Episode 16: Determining staffing needs in a business
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Select activity Episode 17: Hiring the right staff
Episode 17: Hiring the right staff
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Select activity Episode 18: Worker’s motivation at the workplace
Episode 18: Worker’s motivation at the workplace
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Select activity Episode 19: Reinforcing communication between employer and employees for a better working environment
Episode 19: Reinforcing communication between employer and employees for a better working environment
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Select activity Episode 20: Measuring employees’ performance
Episode 20: Measuring employees’ performance
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Select activity Episode 21: The importance of recognizing and rewarding employees’ efforts.
Episode 21: The importance of recognizing and rewarding employees’ efforts.
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Select activity Episode 22: Keeping workers at work
Episode 22: Keeping workers at work
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Select activity Episode 23: Professional ethics
Episode 23: Professional ethics
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Select activity Episode 24: Valuing human rights and following labour codes
Episode 24: Valuing human rights and following labour codes
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Select activity Episode 25: Working in socially diverse environments
Episode 25: Working in socially diverse environments
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Select activity Episode 26: Considering cultural differences in verbal and nonverbal communication
Episode 26: Considering cultural differences in verbal and nonverbal communication
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Select activity Episode 27: Seeking assistance to improve performance
Episode 27: Seeking assistance to improve performance
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Select activity Episode 28: Resolving conflicts with upset/difficult customers
Episode 28: Resolving conflicts with upset/difficult customers
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Select activity Episode 29: Recording business operations (monitoring a business)
Episode 29: Recording business operations (monitoring a business)
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Select activity Episode 30: Evaluating a business
Episode 30: Evaluating a business
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