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L5 ANIMAL HEALTH
Artificial Ansemination
VETERINARY ETHICS AND JURISPRUDENCE
CONDUCT FISH FARMING OPERATIONS
MAJOR SURGERY
BEEKEEPING OPERATIONS
COMPANION ANIMAL MANAGEMENT
L5 MANUFACTURING TECHNOLOGY
PARTS PRODUCTION ON CNC MACHINE
industrial machine installation and maintenance
PIPE AND PRESSURE VESSEL WELDING
PRODUCE MECHANICAL MACHINE
MILLING MACHINE OPERATION
Basics of Hydraulic and Pneumatic System
Specific Modules__ Renewable Energy
Specific Modules__ Renewable Energy
L4 BUILDING CONSTRUCTION
Quantify Construction works
cement-based blocks and pavers works
TILE WORKS
BUILDING CONSTRUCTION DRAWING
Apply Construction basic welding
BASICS OF AUTOCAD 1
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Courses
L5 ANIMAL HEALTH
Artificial Ansemination
VETERINARY ETHICS AND JURISPRUDENCE
CONDUCT FISH FARMING OPERATIONS
MAJOR SURGERY
BEEKEEPING OPERATIONS
COMPANION ANIMAL MANAGEMENT
L5 MANUFACTURING TECHNOLOGY
PARTS PRODUCTION ON CNC MACHINE
industrial machine installation and maintenance
PIPE AND PRESSURE VESSEL WELDING
PRODUCE MECHANICAL MACHINE
MILLING MACHINE OPERATION
Basics of Hydraulic and Pneumatic System
Specific Modules__ Renewable Energy
Specific Modules__ Renewable Energy
L4 BUILDING CONSTRUCTION
Quantify Construction works
cement-based blocks and pavers works
TILE WORKS
BUILDING CONSTRUCTION DRAWING
Apply Construction basic welding
BASICS OF AUTOCAD 1
Work Ready Now Audio Program L5
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Work Ready Now - Audio
WRNL5
WRN Level 5 Episodes
Episode 6: Providing excellent customer service
Episode 6: Providing excellent customer service
Click
L5 episode 6.mp3
link to view the file.
◄ Episode 5: Following proper health and safety guidelines at work and the importance of Personal Protection Equipment
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Announcements
Episode 1: Planning for the future (setting and achieving goals and seeking advice and/or guidance)
Episode 2: Setting business goals and developing a plan
Episode 3: Considerations in identifying business ideas
Episode 4: Testing a business idea
Episode 5: Following proper health and safety guidelines at work and the importance of Personal Protection Equipment
Episode 7: Conducting tests of business ideas and finding capital for start-up costs
Episode 8: Marketing concepts
Episode 9: Marketing plan (6Ps of marketing plan)
Episode 10: Presenting a marketing plan to funders
Episode 11: Negotiation skills
Episode 12: Importance of separating one’s personal expenses from business expenses
Episode 13: Estimating income and expenses and predicting profit
Episode 14: Business plan development
Episode 15: The purpose of a business plan and how to present it to financial service providers
Episode 16: Determining staffing needs in a business
Episode 17: Hiring the right staff
Episode 18: Worker’s motivation at the workplace
Episode 19: Reinforcing communication between employer and employees for a better working environment
Episode 20: Measuring employees’ performance
Episode 21: The importance of recognizing and rewarding employees’ efforts.
Episode 22: Keeping workers at work
Episode 23: Professional ethics
Episode 24: Valuing human rights and following labour codes
Episode 25: Working in socially diverse environments
Episode 26: Considering cultural differences in verbal and nonverbal communication
Episode 27: Seeking assistance to improve performance
Episode 28: Resolving conflicts with upset/difficult customers
Episode 29: Recording business operations (monitoring a business)
Episode 30: Evaluating a business
Episode 7: Conducting tests of business ideas and finding capital for start-up costs ►
WRNL5
Introduction
WRN Level 5 Episodes
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