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SELLING TOURISM PRODUCTS AND SERVICES
Learning Outcome 2: Suggest Products to Meet Custo...
Learning Outcome 2: Suggest Products to Meet Customer Needs
Section outline
Select activity Introduction - Video
Introduction - Video
Interactive Content
Completion
Students must
Mark as done
Select activity Indicative Content 2.1: Undertake any Required Research to Source Information to Meet Specific Customer Needs
Indicative Content 2.1: Undertake any Required Research to Source Information to Meet Specific Customer Needs
Interactive Content
Completion
Students must
Mark as done
Select activity Indicative Content 2.2: Tailor Product Options to the Customer's Specific Needs
Indicative Content 2.2: Tailor Product Options to the Customer's Specific Needs
Interactive Content
Completion
Students must
Mark as done
Select activity Indicative Content 2.3: Make any Product Suggestions According to the Current Business Promotional Focus and Any Preferred Product Arrangements Where Appropriate
Indicative Content 2.3: Make any Product Suggestions According to the Current Business Promotional Focus and Any Preferred Product Arrangements Where Appropriate
Interactive Content
Completion
Students must
Mark as done
Select activity Indicative Content 2.4: Make the Customers Aware of Additional Products and Options that May Enhance their Itinerary
Indicative Content 2.4: Make the Customers Aware of Additional Products and Options that May Enhance their Itinerary
Interactive Content
Completion
Students must
Mark as done
Select activity Indicative Content 2.5: Provide all Options within the Appropriate or Agreed Time Frame
Indicative Content 2.5: Provide all Options within the Appropriate or Agreed Time Frame
Interactive Content
Completion
Students must
Mark as done
Select activity Indicative Content 2.6: Present all Options in a Format and Style most Appropriate to the Particular Customer and According to Standard Procedures
Indicative Content 2.6: Present all Options in a Format and Style most Appropriate to the Particular Customer and According to Standard Procedures
Interactive Content
Completion
Students must
Mark as done