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        • AUTOBS001

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        • MISE EN PLACE

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        • SELLING TOURISM PRODUCTS AND SERVICES

          • General

          • 0. Introduction

          • Learning Outcome 1: Identify Customer Needs

          • Learning Outcome 2: Suggest Products to Meet Custo...

          • Learning Outcome 3: Provide Product Information an...

            • Interactive ContentIndicative Content 3.1: Identify the Specific Prod...

            • Interactive ContentIndicative Content 3.2: Provide Current and Accura...

            • Interactive ContentIndicative Content 3.3: Ensure the Scope and Depth...

            • Interactive ContentIndicative Content 3.4: Present the Information an...

            • Interactive ContentIndicative Content 3.5: Explain and Promote Produc...

            • Interactive ContentIndicative Content 3.6: Provide Additional Informa...

            • Interactive ContentIndicative Content 3.7: Select and Use Techniques ...

            • Interactive ContentIndicative Content 3.8: Identify and Act on Opport...

            • Interactive ContentVideo - How To Sell A Product - Sell Anything To A...

          • Learning Outcome 4: Follow-up on Sales Opportunities

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  1. SELLING TOURISM PRODUCTS AND SERVICES
  2. Learning Outcome 3: Provide Product Information an...
  3. Indicative Content 3.8: Identify and Act on Opport...

Indicative Content 3.8: Identify and Act on Opportunities to Enhance the Quality of Service to Customers

Indicative Content 3.8: Identify and Act on Opportunities to Enhance the Quality of Service to Customers

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